Monitoring Oracle BPM

Oracle Technology

In Business Process Management, process analytics is one of the most important parts. The information from the analysis of metrics is valuable and can guide the decision of business owners.

Oracle Business Process Management (BPM) gives an organization two ways to manage and monitor metrics.

1: Workspace Dashboard

With Oracle BPM, business owners can monitor processes using the default dashboard with Oracle BPM workspace. With process analytics, organizations can get hold of performance and workload metrics of the processes.

Using the default dashboard, BPMN Service Engine manages and stores the values of pre-defined measures and dimensions of all BPM processes. The dashboard shows information like cycle-time for completed processes and activities, average/median time for processes to complete activities and processes, number of instances that are active per activity, process and human resource metrics.

The dashboard does support pre-defined dimensions and these are:

• Process
• Activity
• Participant

2: Business Activity Monitoring (BAM)

Using BAM to manage and monitor metrics is the second option being provided with Oracle BPM. Oracle BAM is a major component in Oracle BPM and organizations do have the option of creating more advanced dashboards, parameter and real-time alerts. With BAM, organizations can monitor and make decisions based on real-time information from running processes.

When modeling a BPM process to use BAM, the implementation of Key Performance Indicators (KPI's) is important and this KPI's can be added to a process and during execution, the information is sent to BAM without any extra implementation.

This blog's content is intended solely for informational purposes. While every effort is made to ensure accuracy, completeness, and relevance, the information may not be current or applicable in all situations. The opinions expressed are solely those of the author and do not reflect the views of any organization they may be affiliated with.